COMPLETE CARE PLANS

Peace of Mind for your Website

We keep your website fresh, secure and running smoothly, so you can focus on your business.

Our Care Plans include regular website and content updates, ongoing SEO with regular blog posts, security monitoring, maintenance and priority support whenever you need it.

CONTENT UPDATES - WORDPRESS UPDATES - ONGOING SEO

How Our Care Plans Work

You’re purchasing 4 hours of website support each month. Choose a 6 or 12-month contract and benefit from a significantly reduced hourly rate – the longer the commitment, the lower the rate. Use your hours for content updates, ongoing SEO, WordPress maintenance and updates, security, troubleshooting, technical support and more.

Need more hours? Custom support plans are available to suit your individual requirements.

DEDICATED SUPPORT

Dedicated support time is reserved for your website every month, so ongoing work is always taken care of.

BETTER VALUE

Benefit from a reduced hourly rate with a 6 or 12-month plan, with greater savings on the longer term.

COMPLETE CARE

From content and SEO to maintenance, security and technical issues, your plan covers the areas that keep your website performing at its best.

PREDICTABLE COSTS

A fixed monthly commitment makes budgeting simple, with no unexpected extras or additional fees.

WITHOUT A CARE PLAN

Without a Care Plan, the ongoing management of your website is your responsibility
WordPress Updates
Keeping WordPress, themes and plugins updated, compatible and working correctly will remain your responsibility.
Content Updates
Should you wish to update your own website content, you will be provided with login access to make changes whenever needed.
Website Maintenance
Ongoing website maintenance, general upkeep and the responsibility for keeping your website current, functional and running smoothly will need to be managed by you without a Care Plan.
Troubleshooting & Technical Issues
You will be responsible for identifying and resolving plugin conflicts, broken functionality and other website-related technical issues.
Standard Support
Support is available during regular business hours, with any website work required charged at our standard hourly rate.
SEO & Content Updates
Ongoing SEO, optimization and the creation or improvement of website content are not included unless requested separately and will be charged at our standard hourly rate.

Standard Hourly Rates Apply

Support is available during regular business hours whenever you need assistance. Any support, updates or technical work requested will be charged at our standard hourly rate,

WITH A CARE PLAN

We take care of your website so you can focus on your business
4 Hours of Care Plan Time Every Month
Four hours of dedicated website support each month for content updates, ongoing SEO, WordPress maintenance, troubleshooting, technical support and website improvements.
WordPress Updates
We take care of WordPress, theme and plugin updates, checking compatibility and addressing any issues that arise so you don’t have to manage them yourself.
Ongoing SEO
A portion of your Care Plan time can be used to continually improve your organic and AI search visibility, including optimization, new content and SEO improvements.
Website Management
From content changes and new pages to technical fixes and general improvements, your monthly hours can be used to keep your website current and working as it should.
Priority Support
Care Plan customers receive priority support, giving you faster access to help when you need changes, advice or technical assistance.
Discounted Hosting
Choose to host your website and email with us and receive 50% off your hosting costs for the full length of your Care Plan.

Peace of mind, lower costs & a better performing website

You benefit from a reduced hourly rate, with a fixed monthly cost. We keep your site secure, up to date and running smoothly.

Not Hosted With Us?

No Problem

Switch your hosting to us and take advantage of a Care Plan.

Migration

We can handle the migration process and setup for you.

Contact

One point of contact for hosting and support.

Hosting

Secure, reliable hosting (on a dedicated server) you can count on.

50% off

Take advantage of reduced rates and 50% off hosting for the length of your plan.

One Team, One Plan

Everything Covered

Hosting, Maintenance, Content Updates, SEO and Support - all under one roof

Let Us Take Care of Your Website

Reliable support. Lower costs. Peace of mind.
Choose a Care Plan that works for you.

FREQUENTLY ASKED QUESTIONS

Who is a Care Plan best suited for?

Our Care Plans are ideal for businesses that want their website professionally managed without having to arrange support each time something needs attention. They provide predictable monthly costs, ongoing attention to your website and access to support when required.

How are my Care Plan hours used each month?

Your time is allocated according to your website’s needs and priorities. Typically, some time will be used for routine WordPress maintenance, updates, security and compatibility checks, with additional time available for ongoing SEO, content updates, troubleshooting and other website requirements.

How much time is normally needed for WordPress maintenance?

For a typical small-business website, routine WordPress maintenance generally takes around 30 – 45 minutes per month. This can include WordPress, theme and plugin updates, compatibility and functionality checks, backups, security checks and general website health monitoring. The time required may vary depending on the website and any issues discovered during maintenance.

Is ongoing SEO included in my Care Plan?

Yes. Your Care Plan hours can be used for ongoing SEO work, such as optimizing existing pages, improving website content, internal linking, metadata, local SEO and creating SEO-focused content. The amount of time used for SEO can be adjusted each month depending on your priorities.

What happens to the rest of my monthly hours?

Any time not required for routine maintenance or planned SEO remains available for other website work during that month. This could include content changes, adding images, updating pages, adding events, managing online store products, troubleshooting problems, technical support or making improvements to your website. This gives you the flexibility to use your Care Plan where it provides the most value.

Do unused Care Plan hours roll over?

No. Your Care Plan provides a set number of support hours each month, and any unused hours do not carry over to the following month. This allows us to reserve dedicated time for your website each month and maintain consistent availability for all Care Plan clients.