COMPLETE CARE PLANS
Peace of Mind for your Website
Our Care Plans include regular website and content updates, ongoing SEO with regular blog posts, security monitoring, maintenance and priority support whenever you need it.
CONTENT UPDATES - WORDPRESS UPDATES - ONGOING SEO
How Our Care Plans Work
Need more hours? Custom support plans are available to suit your individual requirements.
DEDICATED SUPPORT
BETTER VALUE
COMPLETE CARE
PREDICTABLE COSTS
WITHOUT A CARE PLAN
Keeping WordPress, themes and plugins updated, compatible and working correctly will remain your responsibility.
Should you wish to update your own website content, you will be provided with login access to make changes whenever needed.
Ongoing website maintenance, general upkeep and the responsibility for keeping your website current, functional and running smoothly will need to be managed by you without a Care Plan.
You will be responsible for identifying and resolving plugin conflicts, broken functionality and other website-related technical issues.
Support is available during regular business hours, with any website work required charged at our standard hourly rate.
Ongoing SEO, optimization and the creation or improvement of website content are not included unless requested separately and will be charged at our standard hourly rate.
Standard Hourly Rates Apply
WITH A CARE PLAN
Four hours of dedicated website support each month for content updates, ongoing SEO, WordPress maintenance, troubleshooting, technical support and website improvements.
We take care of WordPress, theme and plugin updates, checking compatibility and addressing any issues that arise so you don’t have to manage them yourself.
A portion of your Care Plan time can be used to continually improve your organic and AI search visibility, including optimization, new content and SEO improvements.
From content changes and new pages to technical fixes and general improvements, your monthly hours can be used to keep your website current and working as it should.
Care Plan customers receive priority support, giving you faster access to help when you need changes, advice or technical assistance.
Choose to host your website and email with us and receive 50% off your hosting costs for the full length of your Care Plan.
Peace of mind, lower costs & a better performing website
Not Hosted With Us?
Switch your hosting to us and take advantage of a Care Plan.
Migration
Contact
Hosting
50% off
One Team, One Plan
Hosting, Maintenance, Content Updates, SEO and Support - all under one roof
Let Us Take Care of Your Website
Choose a Care Plan that works for you.
FREQUENTLY ASKED QUESTIONS
Who is a Care Plan best suited for?
Our Care Plans are ideal for businesses that want their website professionally managed without having to arrange support each time something needs attention. They provide predictable monthly costs, ongoing attention to your website and access to support when required.
How are my Care Plan hours used each month?
Your time is allocated according to your website’s needs and priorities. Typically, some time will be used for routine WordPress maintenance, updates, security and compatibility checks, with additional time available for ongoing SEO, content updates, troubleshooting and other website requirements.
How much time is normally needed for WordPress maintenance?
For a typical small-business website, routine WordPress maintenance generally takes around 30 – 45 minutes per month. This can include WordPress, theme and plugin updates, compatibility and functionality checks, backups, security checks and general website health monitoring. The time required may vary depending on the website and any issues discovered during maintenance.
Is ongoing SEO included in my Care Plan?
Yes. Your Care Plan hours can be used for ongoing SEO work, such as optimizing existing pages, improving website content, internal linking, metadata, local SEO and creating SEO-focused content. The amount of time used for SEO can be adjusted each month depending on your priorities.
What happens to the rest of my monthly hours?
Any time not required for routine maintenance or planned SEO remains available for other website work during that month. This could include content changes, adding images, updating pages, adding events, managing online store products, troubleshooting problems, technical support or making improvements to your website. This gives you the flexibility to use your Care Plan where it provides the most value.
Do unused Care Plan hours roll over?
No. Your Care Plan provides a set number of support hours each month, and any unused hours do not carry over to the following month. This allows us to reserve dedicated time for your website each month and maintain consistent availability for all Care Plan clients.
